Digital marketing services for SMEs - SEO / Search marketing, link building, web analytics & reporting, social media, marketing strategy, usability, conversion optimisation.
28 Apr 2011
Improve your SEO via paid search
15 May 2010
Search marketing management - which tools to use
I've now reached a point in my career where I need to assess and recommend agencies for specific projects, and search marketing is an area where choosing an agency can very often decide the fate of a business because of its impact on revenue and ultimately profits.
With so many agencies competing in the same space, you need to have clear objectives and budgets before even starting your search. Get as many quotes as necessary to get good points of comparison, and don't forget to ask for references.
I've recently been introduced to a company called SearchIgnite (SI), and I have to say that I've so far been more than impressed by the solution they are offering. At its core, SI is a paid search bid management & optimisation platform, but it also offer multi channel tracking (paid,organic, social media...)as well as a very advanced forecasting tool.
- Paid search forecasting
- Click path analysis vs last click wins
Another great feature is the click path analysis. A lot of paid search management tools work on a last click wins basis (where the action following a click on a paid ad is attributed the search leading to that click). While there is nothing fundamentally wrong with this model, it does however mean that you're not getting the full story on what your visitors have done or searched for prior to that last click. For example, a visitor could have started his research with a very generic keyword, then moved on to a more specific search (long tail) and finally converted on a brand term. If you take the last click wins model, then you'll probably invest more budget on brand terms, but by doing so you may be missing out on all the visitors who did a search for generic keywords.
Click path analysis allows you to find out exactly the path researchers have taken before converting, whether it is organic or paid, allowing you to pinpoint areas in which to invest your spend.
- Bid management
This is what all paid search management tools will do and it can be done manually or fully automated, depending on your requirements. From my point of view, I'm quite happy to let paid search experts manage this part of the process as it is really time consuming . But whatever the solution you use, make sure the settings are right for your business.
As I'm about to get my hands on the SearchIgnite platform in the next few days, I'll let you know how I get on. In the meantime, feel free to let me know which search management tools you use and what you like about them.
6 Dec 2009
How to deal with paid budget cuts
Alright, today's post is going to be about something that most marketers dealing with paid search campaigns will know, especially during a recession; budget cuts.
As you probably already know if you're running ppc campaigns with Google Adwords, Yahoo search marketing or Bing, changes in any elements of the campaigns can have a very big impact on results, so here are a few tips to make your reduced budgets go further:
- Whatever you do, do not pause your campaigns - Google especially likes consistency, so it is always best to avoid stopping campaigns as it could take you months to rebuild history and raise your quality score again. Even running a very minimal budget is better than stopping everything.
- Bid on brand terms - although many people may question the fact of bidding on your own name, results are very often showing that brand terms /keywords are some of the bets performing ones. And they are cheap, especially if you've trademarked your name, so go ahead and use your name. This will also help you display results in both paid and organic rankings for the same search, increasing customer confidence.
- Focus on top converting keywords - This is a bit of an obvious one, but if you lack budget, make sure you bid on keywords that have converted for you in the past (conversions being sales, sign ups or whatever other metric you use for performance).
- Look at visitors click path if available - I know this is not really easy to get, but if you can, find out which keywords your users have searched during their research. The keyword they converted from may not be the one they searched for the initial phase of their product research. Visitors may initially use a very generic keyword and as they learn about what they really want, they will tend to use more specific, long tail keywords. Knowing the click path will help you bid for these all important initial search terms.
- Optimise your landing pages - Again this should be standard practice, but make sure your campaigns are as optimised as possible, from keywords, to creatives to landing pages. The more relevant the search keyword is to your creative and your landing page, the higher your quality score will be. This in turn will have an impact on your ads rankings.
- Look at your competitors - look at what your competitors are bidding on and if need be, bid on their brand terms. Remember that you cannot use your competitors' brand in your creatives if they are trademarked, but nothing stops you from displaying a creative by bidding on their search terms.
- Use common sense - as in everything SEO related, use common sense when managing your paid campaigns, and as the market recovers, so will your budgets.
Enjoy your Sunday
18 Jul 2009
Getting started in PPC - Make the most of your paid campaigns
There's very often a debate as to whether companies should focus on organic or paid search...and the answer is that to make the most of your marketing efforts, you should use both.
Paid and organic channels complement each other and in the long term can bring you a regular amount of leads and business.
So how do you get started if you've never been into the paid search world before? here are some simple tips that should put you on the right track:
- Before attempting to launch paid campaigns, make sure you have clear and measurable objectives for you site: sign ups, sales, document requests....
Remember that paid campaigns are all about return on investment, so measuring /reporting is crucial. - Optimise the conversion channel/ sales funnel on your site: the 3 clicks rule applies here - visitors should be able to get to the content they want in 3 clicks, so make sure that your site is clear and directs visitors in the right direction
- Look at what your competitors are doing and benchmark your business against theirs. If their ideas work, why not take inspiration from them (I did not say copy, ok!?)
- Do some keyword research to identify core keywords and long tail keywords for your target market
- Choose which paid programme you want to go for. I guess at this point everybody's thinking Google Adwords, and there's a reason for that. The google tool is the most comprehensive out there a will give you the widest coverage. However, it is also worth looking at Yahoo Search marketing and MSN/Bing.
- Allocate a budget to your campaigns and stick to it.
- Build your campaigns within Google making sure to have a wide range of keywords, creatives and landing pages. There is no magic formula to get it right so getting your hands dirty and testing is vital. Always give some time for your campaigns to run before making changes.
- Optimise your landing pages - build ppc specific landing pages on your site using the same keywords as your creatives and clear calls to action. Google uses a quality score for landing pages so consistency in messaging and optimisation matters.
- Track, measure and report on your campaigns. Review results on a regular basis and updates campaigns accordingly. Bidding high on keywords is not always the best strategy, so you need to aim for high click through rates (CTR) and low cost per acquisition (CPA)
- Make sure you website is organically optimised too and is ranked for your core keywords, as a presence in both paid and organic results will boost customers confidence.
As always, if you need help planning your online marketing activities, let me know!
Have a great weekend